Home visits are only done at the discretion of the doctor, please do not ask for a home visit unless the patient is genuinely housebound. If you require a home visit, please telephone the surgery before 10.30am so that the doctor can plan his rounds for the day. You will be requested to give the receptionist some indication of the problem so that the visiting doctor can assess how urgent your request is. A doctor or nurse may phone you back as it may be the your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or arrange a hospital attendance. We will not be able to visit you on the same day unless you call by 10.30am, except in cases of real emergency.
If you have had a sample sent to the laboratory for testing you can receive the results of your test if you telephone the Test Results Line on 335559 between 10.00am - 2.00pm, Monday-Friday, no earlier than 5 days after the test is done. We can only give results to the patient concerned, excepting patients under 16 years of age for whom results can be given to their parents/guardians. Please do not use this line for any other enquiry.
We provide the following clinics which will be undertaken by either Dr, Rej, one of the nursing team or a combination of both:-
- Asthma Clinic
- Spirometry Clinic
- Baby Clinic
- Cervical Cytology
- Child Health Surveillance
- Contraceptive Services including Coil fitting
- Diabetic Clinic
- Disease Management Clinic
- Elderly screening
- Hypertension Clinic
- Immunisations , routine and travel
- Maternity Medical Services
- Minor Surgery Services
- Weight Monitoring
If you need to access any of these services please speak to one of the receptionists for referral/booking details.
If you are requested to provide a sample of urine/faeces please bring your sample to be tested at the local hospital before 12.00pm each working day. You will need to obtain the correct collection pot from Reception prior to providing the sample.
Currently the majority of appointments for blood tests are booked in the morning to meet the lunchtime hospital collection for samples. However, if this is inconvenient and you need to be seen later in the day, please speak to the Receptionist who will advise if the samples we need to collect can be refrigerated overnight.
SPECIALIST AND HOSPITAL CARE
If a GP or another member of our health care team believes you need hospital treatment or specialist care elsewhere, they will ask you where and when you would like to go. They can then book your appointment electronically while you wait. If you would prefer to have some time to think before deciding where and when to have treatment, you will be offered the option of arranging the appointment yourself at a later time by telephone.
If you require any vaccinations relating to foreign travel you will need to complete a form, available from reception. Once we have received your completed form the Nurse will be able to advice you what vaccinations you will require and also if you will be required to pay a private fee for their administration. Alternatively patients using on-line services can forward the question electronically, but please include details of destination, including any regions or other countries you may visit during your stay, length of stay, intended departure date and any previous relevant vaccinations.
During your appointment with the doctor or nurse, you are welcome to ask for a chaperone. This will usually be one ofthe nursing team, however if a nurse is unavailable another staff member can chaperone with your agreement.